Information We Collect
We may collect the following types of information
Personal Information: Name, phone number, email address, and physical address when you request a service.
Service Details: Information about the services you requested, including appliance type and service history
How We Use Your Information
Your information is used for the following purposes:
To schedule and deliver repair and maintenance services.
To communicate with you regarding your service request or inquiry.
To improve our website and customer service experience.
To send updates or promotional offers (only with your consent)
Sharing of Information
We do not sell or share your personal information with third parties for marketing. We only share data with trusted technicians or partners involved in providing the services you request
Data Security
We use appropriate security measures to protect your information from unauthorized access, misuse, or loss
Your Rights
You have the right to:
Access or update your personal information.
Request deletion of your data from our records.
Withdraw consent for promotional communication at any time.
Please contact us to exercise any of these rights
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date
Post-Delivery Payment Description
The payment for the product will be made after the customer has received and inspected the item. This approach is known as “Payment After Delivery” or “Cash on Delivery (COD)” when using cash, but it can also include other payment methods such as bank transfers, mobile payments, or digital wallets
The customer has the right to verify the item before making payment. This may include checking for damage, confirming the correct product model or specifications, and ensuring all included accessories or parts are present
Payment Process
Once the customer is satisfied with the product, payment will be collected immediately. This may involve:
Cash Payment (if agreed in advance)
Digital Wallet Transfer (e.g., Paytm, Google Pay, PhonePe)
Bank Transfer
Card Payment using a portable card reader (if available)
Confirmation
After the payment is completed, the seller or delivery agent will provide a receipt or confirmation of the transaction, either in paper form or electronically.
Default Clause (if applicable)
In case the customer refuses to pay without a valid reason (such as a product defect or mismatch), the product may be returned with no charge, or the matter may be resolved according to previously agreed-upon terms or return policies.
Terms and Conditions
Payment must be made in full upon delivery.
Any disputes about the product must be raised at the time of delivery.
The seller reserves the right to reclaim the product if payment is not completed
